Vietnam Quality Tours and Travel

We are adding more value rather than cutting down the price !

For us, it is important to keep a good branding for a long operation in tourism - the passion to travel and show Vietnam to people world wide. But it is even more important for us to understand you and your holiday, it is one time to Vietnam to relax and experience new culture, people, customs, life styles...so the name of our company SMILE has the meaning for everyone for you, us and the local people.

The current situation in Vietnam
Vietnam is newly open to foreign travellers, but very soon after the very first group in the 90s, there has been competition among the tours agents here in Hanoi, Danang, Saigon... names of tour operators are copied, and of course many of the tour programs are also copied, everyone is the same and does the same stuff.
Then...
The prices are being cut down, you can find many day trips, excursions or even all inclusive package tours to see all Vietnam at the very cheap prices, sometimes it is even really dirty cheap that bring people to a very disappoiting experience, loosing the fine and friendly image of Vietnam. Some of the names are Sinh Cafe tours, Open tours, Open Tours Buses... have had many complaint from tourists and travellers, you might need to look at the Throne Tree of Lonely Planet to find out more information about this.

It is a travel experience not just a touring service of car, bus and boat...
There are lots of tour offers now available on the Internet, travel agents in the big cities like Hanoi, Hue, Danang, Saigon....but very few of them are doing real travel products, they are copying from other well-known tour operators, then they put the services together like bus, boat, train....all in one package and does not care what are going to happen, even worse than that they do not conduct the tour themselves but merely sell them to others so you do not know who you are going with....

So what we do to make you SMILE?
Customer orientations: Start with a thorough knowledge of the customers.

Products Planning: This is a very important part of our tour, without this, our tours will not going to the top Vietnam tour operator.

Tour Operators: One of our tour experts will take care of you from the time you request, plan your holiday to suit your needs and expectations.....you will deal with one responsible expert from first to the end of your Vietnam vacation.

Thank you for being with us so far, for more information about us - a top Vietnam Tour Company, please click here to learn more.