Before You Travel Vietnam

An essential online guide for Vietnam travel !

Here are some information you would normally need before your travel, please contact us if you would like to know more about your specific travel needs.

Visas   Arrival   Weather   Water   Money   Shopping   Clothing   People Language   Public holidays and special events   Post & Telecommunication Business hours   Departure airport taxes

Visas

Visitors must obtain visa approval prior to entry. SMILE travel can arrange visas at reduced cost for visitors who book one of our tours. The procedure is as follows:

Passport details and arrival and departure dates are faxed to SMILE travel not later than 14 days before passengers' departure to Vietnam.

SMILE travel will submits details to the Immigration Department.

The Immigration Department notifies SMILE travel of visa approval and sends a fax/telex approval to the Embassy or Consulate in the country of visitors' residence.

We will then sends a fax copy of the approval to the concerned agent or individual.

Note: Visitors can obtain a visa upon arrival in Vietnam. However, we recommend this option only in cases of emergency as it is much more expensive than a regular visa.

Please contact SMILE travel for more information OR you can contact our Vietnamese embassies aboad for Vietnam travel visit at your country from the list here

Arrival in Vietnam

All visitors must complete an arrival card. This should be submitted together with passport and visa to the Immigration Department officials, as well as the Customs officers. The Exit portion will be torn off and returned to the visitor, who should retain this for presentation upon departure.

If you have not arranged a SMILE travel representative to meet you at the airport, here’s what you should do:

In Saigon:

Tan Son Nhat airport is about 7km northwest of the city center. The best way to get into the city is to take a taxi. Pick a metered taxi outside the terminal and the journey should cost between US$10 and US$15.

In Hanoi:

Hanoi’s Noi Bai airport is approximately 35km north of the city. A taxi into the city center is usually set around US$10. This figure is arranged in advance and therefore no meter is necessary. Do agree the price before setting foot inside the taxi.

Weather

Hanoi and the north of Vietnam have a distinct winter and summer season with the mainly dry winter lasting from November through to April with average temperatures of 18-20oC. Summer lasts from May to October and is hot and humid with temperatures around 30oC. Hue and Danang in the centre of the country have very hot, dry weather from February to August with temperatures reaching the mid 30s Celsius, but can experience some quite heavy rainfall between September and January. Ho Chi Minh City and the south have a hot, dry season from December till April with average temperatures around 28oC and a rainy season lasting from May through till November. It rarely rains for long periods even in the rainy season with most rain coming in short, heavy bursts.

Money

The official currency is Dong. The Dong is non-convertible and at the time of writing trades at approximately 15,000 to USD1. The US dollar, preferably crisp clean bills, is widely accepted among major shops and restaurants. Travelers checks can be cashed at authorized foreign exchange outlets and banks and require presentation of passport. There is normally a 2 to 5 percent transaction fee for cashing Travelers checks. Visa and Master card are becoming more accepted in many of the bigger hotels and restaurants, especially in the larger cities.

Make sure that the Vietnamese notes you receive are not torn, this because many shops and restaurants will not accept them. Also try not to change too much money at one time, as you will end up with a large wad of notes. The largest denomination is currently 500,000 dong (approx. US$ 33). The government introduced new 500,000 and 50,000 notes made from plastic (like Australian dollars), rather than the regular paper notes. In 2004 Vietnam introduced coins for smaller transactions. These are in the form of 200, 1,000 and 5,000 Dong. Other paper denominations include 2,000 5,000 10,000 and 20,000. Most are clearly identifiable by color.

There are a number of international banks operating in both Hanoi and Ho Chi Minh City with 24hour cash withdrawal facilities, including ANZ Bank in Hanoi and the HSBC in Ho Chi Minh City. Here cash can be withdrawn on Visa and Master cards as well as other cards such as Cirrus.

Please note that the Vietnamese Dong is non-convertible outside Vietnam.

Shopping

Souvenirs to look out for in Vietnam include lacquerware, silk, conical hats, woodcarvings, hill tribe fabrics and handicrafts, embroidery, marble, ceramics, silver jewellery, antique watches and paintings. Ho Chi Minh City and Hanoi have the best choice when it comes to shopping but Hoi An in the centre of Vietnam is also a very good place to hunt for bargains.

Clothing

Light, comfortable, easy to launder clothing is recommended. The temperature during winter months in Hanoi and the rainy season in the central region can be cool; a sweater or light jacket can be handy. Good walking shoes and sandals that can be easily removed are recommended, especially when entering temples and people's homes.

People

The majority of the population is comprised of the Viet or Kinh (85%); people who speak the tonal Vietnamese. The minority population is made up of over 50 ethnic hill tribe people who mainly live in the central and northern mountainous areas of the country. The best-known hill tribes are the Tay, Hmong, Zao, White and Black Thai (both mainly from the north), and the Hoa. Each hill tribe has its own unique customs and dialect and some are able to speak Vietnamese.

Language

Vietnamese, the official language, is a tonal language that can be compared to Cambodia's official language, Khmer. With each syllable, there are six different tones that can be used, which change the definition and it often makes it difficult for foreigners to pick up the language. There are other languages spoken as well such as Chinese, Khmer, Cham and other languages spoken by tribes inhabiting the mountainous regions. Although there are some similarities to Southeast Asian languages, such as Chinese, Vietnamese is thought to be a separate language group, although a member of the Austro-Asiatic language family.

In written form, Vietnamese uses the Roman alphabet and accent marks to show tones. This system of writing called Quoc Ngu, was created by Catholic missionaries in the 17th century to translate the scriptures. Eventually this system, particularly after World War I, replaced one using Chinese characters (chu nom), which had been the unofficial written form used for centuries.

Public holidays

The most important and widely celebrated public holiday of the year is Tet, the Lunar New Year, which coincides with the cycle of the moon. This public holiday usually takes place in late January or early February and lasts officially for three days, although many businesses are closed the entire week. Other important public holidays include the Liberation of Saigon (April 30), International Worker's Day (May 1), Ho Chi Minh's birthday (May 19), and Vietnamese National Day (September 2).

TET or The Vietnamese Lunar New Year

There is no more colorful time to be in Vietnam than during the days leading up to Tet Nguyen Dan, the most important festival of the year for Vietnam's Kinh ethnic majority.

Since the first day of lunar year is thought to set tone for the next 12 month, everyone strives to plan the perfect Tet.

In Hanoi, the narrow lanes of the Old Quarter buzz with activity. Everyone is in a rush to get a haircut, buy new clothes, spruce up their homes, visit friends, settle outstanding debts, and stock up on traditional Tet delicacies. Businesses hang festive red banners which read "Chuc mung nam moi"(Happy New Year) and city streets are festooned with colored light. Stalls spring up all over town to sell nothing but cone -shaped kumquat bushes. Others sell flowering peach trees, symbols of life and good fortune which people bring in to their homes to celebrate the coming of spring. As vendors pour into the city with peach trees strapped to their bicycles, the streets look like moving pink forests

In the south, people bring yellow mai (apricot) branches into their homes and place a coconut, a papaya, a mango and a custard apple on the family altar. Spoken in the southern dialect, the names of these fruit form a prayer for success and fulfillment.

Three crucial meetings are said to take place on Tet. The first meeting is between three family deities: Tien su, the deity responsible for introducing the family to its traditional career; Tho Cong, who oversees the land where the family lives; and Tao Quan, the Kitchen God, who cares for the family's food. The second meeting takes place between the dead and the living. People place offerings of food and drinks on their ancestral altars, light incense, and invite their ancestors to join the family's Tet celebrations. The third meeting involves the immediate family. On New Year's Eve, family members gather for a dinner of traditional food like banh chung (a square cake made of sticky rice stuffed with beans and pork), mang (a soup of boiled bamboo shoots and fried pork) and xoi gac (orange sticky rice). This is followed by a visit to the local pagoda and perhaps an outing to see the town's fireworks.

Post and Telecommunication

The Vietnamese postal system offers you most telecommunications services. You could find herein some special services such as: EMS (Express Mail Service), DHL Worldwide Express, UPS, Freight Forwarders.

Email & Internet: Thanks to the technology, E-mail and Internet services are available in most hotels and posts in Vietnam. Other places where you could find the same services are in the Internet Cafes located in many streets of the major cities. Normally the post will charge you from 3000 VND to 6000 VND per hour for internet service (about 0.19 to 0.38USD) but it could be more in the hotels.

Telephone Booth & Telephone Card: Using a telephone booth is an easy way for you to call home. You can find telephone booths at post offices or in the street of major cities. Telephone cards are on sales at GPO, shops, restaurants, book stores. However, it is getting more popular and cheaper to make phone calls over the Internet. These days many Internet Cafes offer you this option.

International calls: Costs for direct dialed international calls are still high. However, you can make a phone call to talk with your relatives in your country with half of the cost with 178 or 171 services. With these services, cost is about 0.60USD per minute to most of countries in the world. How to dial it? Very easy:

Dial 171 (or 178) + 00 + country code + city code + number

Kindly note if you use this service from your hotel’s telephone, the charge might be a little higher as the hotel will put some service charges over it. Again, making international phone calls by Internet is another relatively cheap option.

Mobile phone: In Vietnam, GMS (Global Mobilephone System) is presently operated by three main suppliers: VINAPHONE, MOBIFONE and Viettel. Your mobile phone could be used here by roaming service. These suppliers offer also VINA and MOBI Pre-Paid Card services. The best way for you to use a mobile phone in the country is to rent a mobile phone and buy a pre-paid card. It is easy to rent a mobile phone at your hotel or at a Mobile Phone Service Center in the street.

Time: Vietnam lies in the same time zone with Thailand, meaning seven hours ahead of GMT/UTC. So close to the equator, Vietnam has no daylight saving time (summer time).

Business hours

Most Vietnamese are early risers, so businesses and shops open early. Government offices are open from Monday through Friday from 7:30am to 4:30pm. Most businesses are open Monday through Saturday from 8:00 am to 5:00 pm

Banks are open Monday to Friday from 8:00 am to 3:30 pm and on Saturdays from 8:00 am to 1:00 pm. Lunch time is usually between 11:30 am to 1:30 pm.

Many businesses, shops, and all government offices are closed during this lunch period. Shops are open from about 8:00 am to 9:00 pm, with some open longer.

Departure airport taxes

Noi Bai International Airport: US$14

Tan Son Nhat Airport: US$12