We do difference rather than just say we are different!

SMILE travel is a local Vietnam tour company or tour operator based in Vietnam and operated by ITC Travel Inc. Herewith some brief information about us and why travel with SMILE.

SMILE Travel has been more than 10 years operations, the old name was Heritage & Smile Vietnam Travel founded in July 1995 by Mr. Nghiem, as a small tour operator in Hanoi. It was a hard time at the beginning for all of us, but with our passion of travel and adventures, we have made to win and being recognized and acknowledged as a leading tour company in Vietnam.

SMILE Travel was born with the sense of travel and adventures, from sight seeing to adventures of trekking, cycling, kayaking to various regions of Viet nam.

SMILE Travel - Quality travel, Fun guaranteed and more ! we fully understand what you need for your holidays is a relaxing and fun time, we are born to travel the way you want, where you want, when you want and how you want... to bring you, our staff, the local people and others an enjoyable time together.

Over the years, we have been used and recommended by travellers world wide and have been internationally-renowned, award-winning travel company, employing more than 90 staff. Since our establishment, we have always 98 % satisfied clients, and have more than 75 returned customers.

Our philosophy for long term business is to give you a quality time that you smile everytime you speak about us and recommend us.

Why travel with us

Day trips, Short excursions, Vietnam package tours and Vietnam custom tours to all places in Vietnam.

You can find here in our website a list of single day and multiple days trips from the major cities like Hanoi, Danang and Saigon to its surroundings. We have been long offering the all inclusive Vietnam tour packages to see and visit with the length of the country Vietnam. And SMILE has been renowned for our custom tours Vietnam.

Experience and Reliable;

No doubt to say that we are experienced in this field due to our passion and long time serving international visitors travelling Vietnam. Our Vietnam tour packages have been always recommended by the Vietnam travel magazines like The Guide, Vietnam Discovery, Heritage.... and some other international travel webs. We are FULLY registered with for tourism business by Vietnam National Administration of Tourism and committed our tours and travel programs to responsible tourism in Vietnam.

Our Staff;

SMILE Travel Inc. is a 100% Vietnamese travel company, all of our staff are trained at Hanoi Tourism University and many of its courses are supported by (WUSC) World University Service of Canada. Moreover, we all have great passion of travelling, our people (sales, tour operators, guides) are working together to ensure you a relaxing and fun holiday. And for your safety all our guides are trained in first aid by International SOS and always carry a complete first aid kit.

Accommodation;

At SMILE Travel Inc., we choose hotel / accommodation appropriate to the type of programs offered and the specific needs of our client's. This can vary greatly from select boutique hotels bursting with character and charm to luxury beach resorts.

Transportation;

We only have a modern fleet of air–conditioned vehicles ranging from a car to a 45-seater coach depending on the size of the group. Other modes of transport include trains, boats and planes.

The Extra Touches to bring you smile;

The small and extra touches mean so much from a good tour to an excellent tour. Memories of smiling trip might include a visit with the historian to the history museum, fresh tower upon arrival, a dinner with the family of your tour guide......SMILE continually meets and exceeds your needs and expectations throughout the trip.

Peace of Mind;

You are traveling with a company where the client’s safety is paramount. Vietnam was recently voted one of the safest destinations around the World and we constantly monitor the region in case any problems should arise and inform you before your arrival. And we also require that all SMILE customers have adequate medical and travel insurance before participating in our Vietnam tour programs.

We understand that your holiday is an important time to refresh and to learn more about Vietnam's insights, thus we listen to what you need and travel way you want, where you want, when you want and how you want.... we personalize your package tours to Viet nam - a mystical, exciting and exotic travel destination.

So stay turn and join us to explore the hidden charm of Viet nam! We not only guarantee you high quality services, hassle-free but we also guarantee you fun and more....or money back.